Introduction

Welcome to the 1xbet Privacy Policy. At 1xbet, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you use our casino website and related services. Please read this document carefully before using our platform.

Who We Are

This Privacy Policy applies to 1xbet and covers all services provided through our casino website. By registering an account or using our services, you acknowledge that you have read and understood this policy.

Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: including your full name, date of birth, username, and copies of identification documents.
• Contact Data: including your email address, telephone number, and postal address.
• Financial Data: including payment card details, bank account information, and transaction history.
• Technical Data: including your IP address, browser type and version, device identifiers, time zone settings, and operating system.
• Usage Data: including information about how you use our website, products, and services, including betting and gaming history.
• Communications Data: including your preferences for receiving marketing communications from us.

How We Collect Your Information

We collect personal data through the following means:

• Directly from you when you register an account, complete forms, make deposits or withdrawals, contact our customer support team, or participate in promotions.
• Automatically through cookies and similar tracking technologies as you interact with our website.
• From third parties, including identity verification providers, payment processors, and fraud prevention agencies.

How We Use Your Information

We use your personal data for the following purposes:

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To provide and improve our casino services and user experience.
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
• To detect, investigate, and prevent fraudulent activity and other illegal conduct.
• To send you service-related communications, including account notifications and security alerts.
• To send you marketing communications where you have given your consent or where we have a legitimate interest to do so.
• To respond to your enquiries and provide customer support.

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of a contract: processing is necessary to provide our services to you.
• Legal obligation: processing is required to comply with applicable laws and regulations.
• Legitimate interests: processing is necessary for our legitimate business interests, such as fraud prevention and improving our services, provided these interests are not overridden by your rights.
• Consent: where you have given us explicit consent to process your data for a specific purpose, such as receiving marketing communications.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyse site traffic, and personalise content. Cookies are small text files placed on your device when you visit our site. You can control the use of cookies through your browser settings; however, disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

Sharing Your Information

We may share your personal data with the following categories of recipients:

• Service providers: third-party companies that assist us in operating our website and delivering our services, including payment processors, identity verification providers, and IT support providers.
• Regulatory and law enforcement authorities: where we are required to do so by law or in response to a valid legal request.
• Fraud prevention agencies: to protect against fraudulent activity and financial crime.
• Business partners: where necessary to provide our services, subject to appropriate data protection agreements.

We do not sell your personal data to third parties.

International Data Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence. Where such transfers occur, we take appropriate measures to ensure that your data is protected in accordance with applicable data protection laws, including the use of standard contractual clauses or other approved transfer mechanisms.

Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.

Your Rights

Depending on your location and applicable law, you may have the following rights in relation to your personal data:

• Right of access: the right to request a copy of the personal data we hold about you.
• Right to rectification: the right to request that we correct any inaccurate or incomplete data.
• Right to erasure: the right to request that we delete your personal data in certain circumstances.
• Right to restriction of processing: the right to request that we restrict the processing of your data in certain circumstances.
• Right to data portability: the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: the right to object to our processing of your personal data where we rely on legitimate interests as our legal basis.
• Right to withdraw consent: where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from anyone under 18 years of age. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact our Data Protection team through the customer support channels available on the 1xbet website.